VIP VoIP - Notice history

This incident at Vultr London has been resolved.

If you were affected by this outage, it will be because your clients service still resides on an older server.

Please reach out to the team to organise updating the client service to one of our newer shared clusters which have backup servers built in as standard

Thank you

VIP VoIP Support

The team at Vultr are continuing to work on a fix for this incident and we are awaiting a further update.

Just to add that this should only really affect really old servers in the systems (Those old enough to not have a backup server) All servers created in 2022 onwards will most likely have a backup server in place and therefore when affected by this outage would have automatically failed over to their own backup server.

If you need any assistance in the meantime please reach out to the team

Thank you

VIP VoIP